Frequently Asked Questions

Your guide to style, shipping, and shopping with confidence.

How do I determine my correct size?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your favorite fitting garments to ensure a perfect fit.

What is GalaxyCon's return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate a domestic exchange or refund.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your fashion fix sooner.

Do you ship internationally?

Yes, GalaxyCon ships to over 50 countries worldwide. International delivery times vary by location, typically ranging from 10 to 21 business days.

How should I care for my GalaxyCon apparel?

To maintain the quality of your garments, we recommend machine washing cold with like colors and hanging to dry. Specific care instructions are also printed on the internal garment labels.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.